6448 N Central Ave.
Chicago, IL 60646-2935
PHONE - 1.773.774.9200
FAX - 1.773.774.6589
EMAIL - email@example.com
Appointments might be made via email but faster is usually by phone.
He checks his email at least every 4 days, no matter where in the world he is. Please at least put "Doc Ray" in the subject line to distinguish you from the dozens of other emails, e.g. marketing emails, he gets a day there.
PARKING & PUBLIC TRANSPORTATION
Note on Central Avenue, the location of the office, 6448, south of the (great) bicycle shop, so you can see in back of that line of buildings the free parking spaces available— our lot, on the north-south alley, north between the dumpsters and Hiawatha Street. Park there then walk around to the Central Avenue door. You can pay for parking on Central Avenue and Leon Street but note that during rush hour there is no parking on Central Avenue. You can also park for free on Hiawatha and Leon Streets in the more residential areas, however note well parking signs warnings about when you can't park there. It is rare that someone can't find a space in our rear lot.
Good Ole Chicago and its public transportation: There are PACE buses on Central Avenue and, south two blocks, at Central and Caldwell, there's a bus turn-around for CTA buses coming in from the East. There are also PACE buses on Devon and two blocks west there is a North Central Metra train station.
Usually hours available for meetings/office visits are 2pm until midway in the evening (done by 830 pm) Monday, Wednesday, Thursday, and Friday. Rarely he consents to weekend meetings and usually that's for people who have to travel a long ways to see him, e.g. out of state. Rarely he does house calls and those usually are for the infirm, who can't be assisted to come into the office.
He also teaches workshops, lectures, etc occasionally, which have their own hours, session lengths, etc. See the "TEACHING" webpage for that. This page is for meetings/office visits and consults.
SESSION LENGTH, FOLLOW-UPS, PHONE & EMAIL CONSULTS
Most initial visits are scheduled for 90 minutes and many follow-ups for 60 minutes, in case that amount of time is needed. Those who travel a long ways, or who are infirm needing assistance in travel, or other difficulty cases, might be scheduled for more time (make sure you tell the appointment maker if such is your case), since they can't readily get to the office.
You are charged only for the time taken.
E.g. in emails it's time to read your email and respond, if it's longer than 5 minutes (no charge for shorter emails and no charge for Doc Ray pondering and searching).
Some follow-ups are done via email. Phone consults might be OK for extremely small bits of information, a short time. Phone calls tend to be inaccurate compared to email, as Doc Ray consistently found trying phone consults for 20 years. What patients think would be short phone call often turn out to be longer, which risks inaccuracies. Emails you and Doc Ray in print, printable, exactly what is said. Office visits have the advantage of making sure question-and-answer can be guided easily and done quickly, and any physical exam or other in-person need can be done. So, Doc Ray prefers office visits/in-person, secondly email, and rarely consents to a phone consult.
Doc Ray was a graduate school and postdoctorate lecturer to physicians-to-be and physicians for 31 years, so "be warned" that in emails he will take the time to be what, he considers to be, safely thorough. If you want to control the time, guide his answers, etc, then do a meeting/office visit with him instead of email.
Once you are established as a patient with Doc Ray via a face-to-face in Illinois, preferably in his office, follow-ups might adequately proceed via email (see above), rarely by phone, on problems established in the face-to-face, and as long as further face-to-face (e.g. physical exam) is not needed. If new problems arise or further face-to-face is needed, then an office visit(s) is required. See above about house calls.
SESSION NOTES AND ASSISTANCE
Doc Ray highly encourages you to bring an audio recording device to your sessions with him so the information he gives you won't be missed or misconstrued. People rarely take accurate, complete notes, not even tenured professors he has seen. So make an audio recording to make sure. E.g. most people have audio recording as a function on their smart phone. Some people videotape exercises and other home do-it-yourself procedures he teaches them.
Some people bring someone with them to the office visit, e.g. to help them remember and to help them explain things to Doc Ray, to help them understand what Doc Ray says, to help them take notes and make recordings... or just for companionship.
COSTS AND INSURANCE
Like most of us health professionals have had to do in these economic tough times nowadays, Doc Ray strives to keep fees reasonable, despite the time he puts into each patient and the time he spends on updating and expanding his education. A payment plan can be arranged if need be.
When you become a patient of Doc Ray and you need supplements, he'll give you a list of nutritional, nutraceutical, etc supplement companies to consider. Some of them have an eStore in his account, where he keeps prices competitive. There are, of course, other good companies, it's just he's familiar with these, has had success in maintenance and treatment with many of their products.
To keep costs down and accommodate the uncommonly large percentage of his work week that is not billable (mostly his continuing education), he does not have a staff that does insurance paperwork. He does not "accept insurance plans", he is "out of network", he is "out of pocket". Instead he'll give you a receipt snailmailed to you later, with diagnosis codes, treatment codes, etc., if you want such and it's worth your effort to submit such to your insurance (e.g. it's rare that health insurance covers thorough clinical nutrition and Functional Medicine). Some call this a "super bill". You can submit it to your health insurance company, with whatever paperwork you have and that you fill in that your insurance company requires, for possible reimbursement. The relationship is between you and your insurance company, not between Doc Ray and your insurance company.
Doc Ray realizes that you not getting health insurance reimbursement might put you into the financially-challenged category, where maybe there has to be a payment plan. He can help you seek more cost-effective approaches, often even train you in such, e.g. approaches that take more patience and time, e.g. do-it-yourself things.
If you know what your insurance company covers, you might want to restrict what services Doc Ray gives you. E.g. some don't want to know how a better, more specific, diet can help them recover faster and stay healthier, if such diet advice won't be covered by their insurance. E.g. some don't want to know other things they can do on their own to speed healing. However, he, ethically and legally, will want to give you the care and information he thinks is appropriate. You can discuss with him what services to do.
People with Medicare often are more delicate than others, so Doc Ray does not do chiropractic manipulations on them, which is the only service Medicare pays chiropractic physicians, the only chiropractic physician service they reimburse. Instead he does gentle mobilization, muscle re-education, dual-channel frequency-specific microcurrent, clinical nutrition, and other services (see the "SERVICES" webpage) that Medicare does not cover/does not reimburse. So he is not a Medicare Provider. He has helped many patients with Medicare on what to seek from their Medicare Provider(s) and from others that Medicare might pay (e.g. physiotherapists).
See below for an excellent chiropractic physician who is a Medicare Provider in the same office.
Ditto Medicaid-- Doc Ray is not a Medicaid provider.
Doc Ray has space in the busy, well established, modern (e.g. computer check-in and electronic records), and friendly clinic of the very experienced, excellent chiropractor/chiropractic physician (Doc Ray gets treatment from him... and vice versa), Dr. Joseph W. Kalal, DC, FIAMA, who is also certified in acupuncture and other modalities. Dr. Kalal "works with"/"takes" Blue Cross/Blue Shield and Medicare. His wife/office manager also may submit to other insurance companies when he is "out of network" and she is quite experienced in guiding patients on dealing with their insurance companies. He is very experienced in accident and other personal injury cases and workmen's comp. His phone number is the same as given above for Doc Ray.
Doc Ray's available hours are by appointment only, afternoon and evening, very rarely weekends and he's usually only in the office for scheduled appointments. See above for more info on making an appointment and contacting Doc Ray. Doc Joe instead has office hours when he is there, so, if necessary, you might get a "last minute" appointment with him, if he's not already too busy with scheduled patients. He is there some mornings (including Saturday) and some afternoons. You can hear his hours via the answering machine message or from whoever answers the phone when you phone the office. Most weeks he has hours every day of the week except Thursday and Sunday.